[rt-users] Problems with adding info to request

[Brian Bonner]

you are right about it being an ownership problem, if I remembe right, its
supposed to be owned by rt.rt.  But my memory's a little foggy on this
point..

Brian

On Sat, 17 Feb 2001, Joachim de Boer wrote:

> LS,
> 
> I have installed RT 1.0.7 on my system.
> Everything seems to work except adding info to a ticket.
> (replying/givingcomment/resolving/etc)
> An internal server error occurs then. (error 500)
> 
> When I check the logs of apache it gives:
> Couldn't open /var/rt/transactions/2001/Feb/17/6.28 for writing: Permission
> denied
> [Sat Feb 17 20:03:35 2001] [error] [client x.75.28.185] Premature end of
> script headers: /usr/local/bin/cgi/webrt.cgi
> 
> It seems like the dir isn't writable for apache.
> I've changed the ownership to nobody.nobody but it's still giving me the
> errors.
> 
> What kan I do about it?
> 
> I'm working with RedHat, Kernel 2.2.16-22 on an i586
> 
> Kind Regards,
> 
> Joachim
> 
> 
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