[rt-users] Changing queue names

[Jesse]

I can't speak to whether stripmime is space-safe for queue names, but
using single quotes should work.  when you use double quotes within
a double quoted string, most parsers get confused.


purchasing:                |"/usr/local/rt/bin/stripmime 'BusOffice - Purchasing' correspond"


On Tue, Feb 20, 2001 at 09:17:35AM -0800, Timothy A. Gregory wrote:
> Hey all,
> 
> this could actually be answered in either of two ways:
> 
> 1) We have some queue names that have spaces in them. Is there a way to
> get email to actually work with those queues?  the address is purchasing@,
> and I have this in /etc/aliases:
> 
>  Purchasing rt alias
> purchasing:                |"/usr/local/rt/bin/stripmime "BusOffice -
> Purchasing" correspond"
> purchasing-comment:        |"/usr/local/rt/bin/stripmime "BusOffice -
> Purchasing" comment"
> purchasing-action:         |"/usr/local/rt/bin/stripmime "BusOffice - 
> Purchasing" action"
> 
> The only difference between this entry and the 8 other queues involved is
> that there is are spaces in the queue name.  When someone sends mail to
> this queue they get this back:
> 
>      There has been an error:
>      There has been an error with your request:
>      You don't have permission to create requests in this queue. Either 
>      you're not a queue member or non-members aren't allowed to create 
>      requests in this queue.
> 
> Though the queue is set up to allow non-members to open new tickets.
> 
> 2)  If spaces are not going to work, then can I change the queue name to a
> single word with no spaces using MySQL directly, or is there some
> recommended utility for this?
> 
> 
> Thanks for the help,
> 
> --tag
> 
> +--------------------------------------------------+
> | Timothy A. Gregory        http://www.tarjema.com |
> | *NIX SysAdmin               tgregory at tarjema.com |
> | Arabic > English Translator         IBM AIX CATE |
> +--------------------------------------------------+
> Habit is habit and not to be flung out of the window by any man, but
> coaxed downstairs a step at a time.  
> --Mark Twain
> 
> 
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jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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