[rt-users] default values

[Ryan Tucker]

On Fri, 23 Feb 2001 11:45:38 +0900
Kazu Kimura <kimura at ctc.ad.jp> wrote:
> When I login rt, I see tickets with open status.  It seems to me the
> default condition after login will be;
> 
> Status  : open
> Queue   : any
> Refresh : Never
> 
> I would like to know how to change the default values.

Set the options you want, click Update Queue Filters, and then bookmark
that page... I put it in the IE Links bar, so I just click there and
*bam* it's there.

My options, which work well for me, are:

Status: unresolved
Queue: any
Owner: none / myself
Refresh: every 3 minutes
Sort: Last, up

Give it a shot... :-)  -rt

-- 
Ryan Tucker <rtucker at netacc.net>
Network Operations Manager, NetAccess, Inc.