[rt-users] must user "root" exist for rt?

Jan Okrouhly okrouhly at civ.zcu.cz
Wed Feb 28 05:03:04 EST 2001

On Tue, 27 Feb 2001, Jesse wrote:

> Change root's email address to '' ;)  but having the root account is useful
> so that root can perform actions within RT from the cli.
Nod. But user root really needn't to exist - We use about three instances
of RT with more than 2 years w/o "root" account. 

...After install just log in as root, make an rt-admin account with Admin
RT check box marked (empty e-mail address as written above) and log off.
Log in as the new rt-admin and you could delete the "root". CLI is
accessible to you just after creation an UNIX account rt-admin - to use 
it, you have to do "su rt-admin", so given RT instance is a little
protected against possible mistake of real "root".

> On Tue, Feb 27, 2001 at 02:13:56PM -0600, Christopher Kolar wrote:
> > OK, my first RT system is up and running happily.  Now that I have 
> > populated it with some admin users I was wondering if it is allowable (or 
> > suggested/discouraged) to remove the root user from rt?  The main problem 
> > seems to be that root is an admin on all of my queues (and I can't remove 
> > it), so I am getting duplicate email notification (root on the server 
> > forwards to my personal account).  Any lessons learned from experienced 
> > would be appreciated.
> > 
> > --chris
> > 
> > 
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> -- 
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> And I'm told we do share some common rituals. Our "flame war" is apparently 
> held in person in their land and called "project meeting".
> 					-Alan Cox [on "Suits"]
> _______________________________________________
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Jan Okrouhly
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