[rt-users] (no subject)

[Stefan Peter]

Hi All,

Using Request Tracker, is it possible to customize "request settings"?
I mean, when I click ob the "Create request" button, I would like to deal
with a more sophisticated problem description form, than the
default holding "queue", "status", "priority", ... , "subject",
"contents" fields. I would like to split the "contents" area to more
sub-fields.

Cheers,
Peter Stefan