[rt-users] mailgate

[Neil Curri]

from the README:

You'll need an alias like the following for action requests:

        rt-action:      |"/path/to/rt/bin/rt-mailgate general action"

What is an "action"... is there a list of choices? 

Thanks,
 -Neil

Jesse wrote:
> 
> Read RT's readme. it describes what you need to put in your /etc/aliases.
> 
> On Fri, Jan 12, 2001 at 05:51:25PM -0500, Neil Curri wrote:
> > Hello,
> >
> > I've been able to do an upgrade, keeping our old database. The web
> > interface is up and running, but I'm still hung up on the mailgate...
> > How do the mail aliases work with different queues? On our old server,
> > mail was sent to different queues by addressing the message to
> > rt-queue at myrthost. Now, only rt at myrthost works. Here's my mailgate
> > symlink in
> > /etc/smrsh:
> >
> > rt-mailgate -> /usr/local/rt/bin/rt-mailgate
> >
> > Mail still comes into the system this way, and I can assign each
> > incoming message to a queue, but no matter what queue I assign it to, or
> > even if I don't assign it to a queue at all, responses to the requestor
> > are not sent through. I can't find anything in maillog or messages
> > reporting any problem with sending mail, either... Clues?
> >
> > Thanks,
> >  -Neil
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> 
> --
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> 
> This is scary.  I'm imagining tracerouting you and seeing links like "Route
> 84" and "Route 9, Exit 14".  Obviously, this is illness induced.
>                                                                 --Cana McCoy