[rt-users] Japanese revisited

[Russ Johnson]

Hi RT users.

I'm still fighting with Kanji issues in RT 1.0.7. 

If someone sends a message into RT with Shift-JIS character set, it works
fine. 

However, if the sender uses ISO-2022-JP, everything is garbled. 

Since we can't very well control the character set our customers use when
sending messages, is there another solution?

Russ Johnson
Testlab Manager
Tripwire, Inc.