[rt-users] Control

[Jesse]

Well, you can grant createuser to both managers and then only grant 
"AdminACL" to each manager for his respective queue. that should do
about what you want.

        -j


On Tue, Jul 03, 2001 at 10:22:38AM +1000, Teo de Hesselle wrote:
> Jesse wrote:
> 
> > > 3) As I mentioned, Several departments use RT, and at the moment I have
> > > several seperate instances of RT installed. I'd much prefer to maintain
> > > one single database, and still be able to delegate user account control to
> > > the appropriate supervisors in the departments concerned, *without* them
> > > being able to mess with the other queue's settings. Is this even remotely
> > > possible?
> > >
> > 
> > The access control system is pretty flexible, but I'd need to know waht you mean by 'user account control' before I could give you a reasonable answer.
> 
> Quick example:
> 
> I set up two queues, "A" and "B". There are 2xN users, A1, A2... AN (and B
> 1..N).
> 
> There are also two managers, M-A and M-B.
> 
> Managers A and B are from completely seperate departments. Each of them
> manage 20-40 staff, some of which are full time, with a considerable
> turnover of casuals.
> 
> What I'd like for Manager A to be able to create users, but restrict
> Manager A and their spawn to queue A, and preferably have them unaware of
> queue B's existence. Is it possible to grant 'Create User' access to an
> account, but have it's access restricted to a subset of the creator's
> priveliges.
> 
> I hope that's clear. Ideas? 
> 
> btw, thanks for the keywords explanation - I'll have a play with my shiny
> new test install.
> 
> -- 
> Téo de Hesselle,                 | Diplomacy is about surviving until
> Unix Systems Administrator       | the next century.  Politics is 
>                                  | about surviving until Friday 
> University of Technology, Sydney | afternoon.        -- Yes, Minister
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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