[rt-users] RT-2.0.0: webui problem

lao nightwolf lao_nightwolf at hotmail.com
Thu Jul 5 07:12:06 EDT 2001


Hello,

After installing the Storable.pm module I don't get any error message 
anymore while restarting apache or doing a configtest of it (i'll get syntax 
ok)

this is my httpd.conf entry:

<VirtualHost _default_>
DocumentRoot "/etc/httpd/htdocs/rt2/WebRT/html"
ServerName ticket.domain.com
PerlModule Apache::DBI
#PerlRequire /etc/httpd/htdocs/rt2/bin/webmux.pl
SetHandler perl-script
PerlHandler RT::Mason
</VirtualHost>

When I request the webui on my browser I get 'internal server error'.  Very 
difficult now to find a solution on what's wrong.

What I know is when installing the CPAN prerequiries I had three modules who 
failed if I did a make test.

These were:

IO-stringy
HTML::Parser
MIME::tools

Could this have something to do with it?  They're installed and found by 
testdeps...

I'm getting pretty desperate now..

Thanks for any help that follows!
lao


>
>hello,
>
>I just installed all pre-requiries:
>
>perl testdeps -warn mysql
>Checking for DBI 1.16 ...found
>Checking for DBIx::DataSource 0.02 ...found
>Checking for DBIx::SearchBuilder 0.39 ...found
>Checking for HTML::Entities...found
>Checking for MLDBM...found
>Checking for Net::Domain...found
>Checking for Net::SMTP...found
>Checking for Params::Validate 0.02 ...found
>Checking for HTML::Mason 0.896 ...found
>Checking for CGI::Cookie 1.06 ...found
>Checking for Apache::Session 1.53 ...found
>Checking for Date::Parse...found
>Checking for Date::Format...found
>Checking for MIME::Entity 5.108 ...found
>Checking for Mail::Mailer 1.20 ...found
>Checking for Getopt::Long 2.24 ...found
>Checking for Tie::IxHash...found
>Checking for Text::Wrapper...found
>Checking for Text::Template...found
>Checking for File::Spec 0.8 ...found
>Checking for Errno...found
>Checking for File::Temp...found
>Checking for Log::Dispatch 1.6 ...found
>Checking for DBD::mysql 2.0416 ...found
>
>this seems to be okay.. i also re-installed apache from the tarball with
>mod_perl 1.25, I installed it as follows:
>
>perl Makefile.PL \
>EVERYTHING=1 \
>APACHE_SRC=../apache_1.3.19/src \
>USE_APACI=1 \
>PREP_HTTPD=1 \
>DO_HTTPD=1
>
>make
>make install
>
>I installed apache as follows:
>
>./configure --prefix=/usr/local/apache --enable-module=so
>--enable-module=vhost_alias --activate-module=src/modules/perl/libperl.a \
>--enable-module=perl
>make
>make install
>
>RT installed without any problems but when adding those four rules in 
>apache
>:
>
>PerlModule Apache::DBI
>PerlRequire /path/to/rt2/bin/webmux.pl
>SetHandler perl-script
>PerlHandler RT::Mason
>
>When I restart the webserver I get following error:
>
>[Wed Jul  4 04:48:38 2001] [error] Can't locate Storable.pm in @INC (@INC
>contains: /etc/httpd/htdocs/rt2/etc /etc/httpd/htdocs/rt2/lib
>/usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0
>/usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0
>/usr/lib/perl5/site_perl . /etc/httpd/ /etc/httpd/lib/perl) at
>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line 
>14.
>BEGIN failed--compilation aborted at
>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line 
>14.
>Compilation failed in require at
>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.
>BEGIN failed--compilation aborted at
>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.
>Compilation failed in require at /etc/httpd/htdocs/rt2/bin/webmux.pl line
>81.
>BEGIN failed--compilation aborted at /etc/httpd/htdocs/rt2/bin/webmux.pl
>line 81.
>Compilation failed in require at (eval 5) line 1.
>
>Syntax error on line 1244 of /etc/httpd/conf/httpd.conf:
>Can't locate Storable.pm in @INC (@INC contains: /etc/httpd/htdocs/rt2/etc
>/etc/httpd/htdocs/rt2/lib /usr/lib/perl5/5.6.0/i386-linux
>/usr/lib/perl5/5.6.0 /usr/lib/perl5/site_perl/5.6.0/i386-linux
>/usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /etc/httpd/
>/etc/httpd/lib/perl) at
>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line 
>14.
>BEGIN failed--compilation aborted at
>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line 
>14.
>Compilation failed in require at
>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.
>BEGIN failed--compilation aborted at
>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.
>Compilation failed in require at /etc/httpd/htdocs/rt2/bin/webmux.pl line
>81.
>BEGIN failed--compilation aborted at /etc/httpd/htdocs/rt2/bin/webmux.pl
>line 81.
>Compilation failed in require at (eval 5) line 1.
>
>
>Can someone help me with this?
>
>Thank you very much!
>
>lao
>lao_nightwolf at hotmail.com
>
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