[rt-users] Help... moved RT and now lost message bodies!

Brandon S. Allbery KF8NH allbery at ece.cmu.edu
Thu Jul 5 21:31:57 EDT 2001


On Friday, July 06, 2001 11:24:22 +1000, Teo de Hesselle 
<teo.dehesselle at uts.edu.au> wrote:
+-----
| You might think so, but new requests are being generated with the expected
| serial numbers, and the new files are being created in the proper place
| within the transaction heirachy... it's just that they (the message
| bodies) aren't showing up on the webpage.
+--->8

Weird.  Make sure the webserver is actually running as user rt, maybe?

| Does RT Log anywhere apart from the apache erorr log (which has nothing
| interesting in it)?
+--->8

Not by default; I installed Log::Stderr and added an invocation of it in 
rtmux.pl in our copy.

-- 
brandon s. allbery     [os/2][linux][solaris][japh]   allbery at kf8nh.apk.net
system administrator        [WAY too many hats]         allbery at ece.cmu.edu
electrical and computer engineering                                   KF8NH
carnegie mellon university     ["better check the oblivious first" -ke6sls]





More information about the rt-users mailing list