[rt-users] Web.pm: Limit requestor email

Jesse jesse at fsck.com
Tue Jul 10 12:32:15 EDT 2001


That just doesn't sound right. do you have mysql logging turned on?
What queries is RT generating against the database?


On Tue, Jul 10, 2001 at 06:22:57PM +0200, Roland von Herget wrote:
> 
> Hmmm,
> 
> ok than I have another problem, we create tickets via web UI and put
> something like 'aaaa bbbb xy-34232' into the requestors field.
> now I want to find this record, I know only 'bbbb'.
> If I type 'bbbb' into search after requestors email (using 'Contains'), I
> get no matches. (I also tried find '%bbbb%')
> what can I do for getting this working ?
> where do I have to start ?
> 
> Thanks,
> 
> Roland
> 
> 
> On Tue, 10 Jul 2001, Jesse wrote:
> 
> > The debug comment got pulled because there wasn't a bug in the code.
> > The UI was slightly misleading. That'll be fixed in 2.0.1 (It's fixed in CVS
> > now)
> > 
> >         -j
> > 
> > On Tue, Jul 10, 2001 at 02:38:53PM +0200, Roland von Herget wrote:
> > > Hi all,
> > > 
> > > I've a problem:
> > > 
> > > we are using rt-2.0.0 in production now and have the problem that we can't
> > > search for requestors emails via the Web interface:
> > > I found this in Web.pm:
> > > 
> > > line 215:
> > > # {{{ Limit requestor email
> > > #TODO this doesn't work
> > >     
> > > if ($args{ARGS}->{'ValueOfRequestor'} ne '') {
> > >  my $alias=$session{'tickets'}->LimitRequestor (
> > > 			       VALUE => $args{ARGS}->{'ValueOfRequestor'},
> > > 			       OPERATOR => $args{ARGS}->{'RequestorOp'},
> > > 			      );
> > > 	
> > > }
> > > # }}}
> > > 
> > > ok the TODO: line tells all I think. 
> > > In the current cvs version this TODO line isn't there any longer, but I
> > > can't find any related fixes in the current cvs version.
> > > 
> > > Does this work in the cvs version ?
> > > Which fixes do I have to apply to rt-2.0.0 for fixing it ?
> > > 
> > > 
> > > Thanks a lot,
> > > 
> > > Roland
> 
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

Linux is like a Vorlon.  It is incredibly powerful, gives terse,
cryptic answers and has a lot of things going on in the background.




More information about the rt-users mailing list