[rt-users] Web.pm: Limit requestor email
Jesse
jesse at fsck.com
Tue Jul 10 12:32:15 EDT 2001
That just doesn't sound right. do you have mysql logging turned on?
What queries is RT generating against the database?
On Tue, Jul 10, 2001 at 06:22:57PM +0200, Roland von Herget wrote:
>
> Hmmm,
>
> ok than I have another problem, we create tickets via web UI and put
> something like 'aaaa bbbb xy-34232' into the requestors field.
> now I want to find this record, I know only 'bbbb'.
> If I type 'bbbb' into search after requestors email (using 'Contains'), I
> get no matches. (I also tried find '%bbbb%')
> what can I do for getting this working ?
> where do I have to start ?
>
> Thanks,
>
> Roland
>
>
> On Tue, 10 Jul 2001, Jesse wrote:
>
> > The debug comment got pulled because there wasn't a bug in the code.
> > The UI was slightly misleading. That'll be fixed in 2.0.1 (It's fixed in CVS
> > now)
> >
> > -j
> >
> > On Tue, Jul 10, 2001 at 02:38:53PM +0200, Roland von Herget wrote:
> > > Hi all,
> > >
> > > I've a problem:
> > >
> > > we are using rt-2.0.0 in production now and have the problem that we can't
> > > search for requestors emails via the Web interface:
> > > I found this in Web.pm:
> > >
> > > line 215:
> > > # {{{ Limit requestor email
> > > #TODO this doesn't work
> > >
> > > if ($args{ARGS}->{'ValueOfRequestor'} ne '') {
> > > my $alias=$session{'tickets'}->LimitRequestor (
> > > VALUE => $args{ARGS}->{'ValueOfRequestor'},
> > > OPERATOR => $args{ARGS}->{'RequestorOp'},
> > > );
> > >
> > > }
> > > # }}}
> > >
> > > ok the TODO: line tells all I think.
> > > In the current cvs version this TODO line isn't there any longer, but I
> > > can't find any related fixes in the current cvs version.
> > >
> > > Does this work in the cvs version ?
> > > Which fixes do I have to apply to rt-2.0.0 for fixing it ?
> > >
> > >
> > > Thanks a lot,
> > >
> > > Roland
>
>
--
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
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