[rt-users] RT2 - Email notifications

[Trevor Sky Garside]

Thanks... I hadn't realized until now that those templates could be
edited...  I see now that I have to go into 'Global', and not into the queue
config section.

Trevor Sky Garside
<trevor at trevorsky.com>



----- Original Message -----
From: "Jesse" <jesse at fsck.com>
To: "Trevor Sky Garside" <rt-list at trevorsky.com>
Cc: <rt-users at lists.fsck.com>
Sent: Tuesday, July 10, 2001 10:13 AM
Subject: Re: [rt-users] RT2 - Email notifications


> Take a look at the Transaction template. or even the AutoReply template.
>
>
> On Tue, Jul 10, 2001 at 10:05:13AM -0700, Trevor Sky Garside wrote:
> > Hey -- I'm trying to get RT2 configured to mail a copy of a new tocket
to
> > all of the listed watchers on the queue -- seems like a logical thing to
do.
> > Problem is, only thing I can figure out how to do is to tell them a
ticket
> > is open -- I can't figure out how to make it include a copy of the new
> > ticket in the email.  How would I do this?
> >
> > Trevor Sky Garside
> > <trevor at trevorsky.com>
> >
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
> --
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
>
> Transporters are so ungodly.  if god had wanted us to travel great
distances
> instantaneously, he would have given us an internal
> materialisation/dematerialisation control.
>   -- Shoshe Cole
>