[rt-users] problem with mailgateway: can't find rt modules/config

Philip Mikal pmikal at ensenda.com
Wed Jul 11 19:11:30 EDT 2001


Hello,

I'd appreciate anyone's help installing the mail gateway. When sending mail
to my general queue the following errors are present:

Use of uninitialized value in concatenation (.) or string at
/opt/rt2/lib/RT/Handle.pm line 20.
Use of uninitialized value in concatenation (.) or string at
/opt/rt2/lib/RT/Handle.pm line 20.
Name "RT::LoopsToRTOwner" used only once: possible typo at
/opt/rt2/bin/rt-mailgate line 135.
Name "RT::MailCommand" used only once: possible typo at
/opt/rt2/bin/rt-mailgate line 455.
Name "RT::StoreLoops" used only once: possible typo at
/opt/rt2/bin/rt-mailgate line 142.
Name "RT::MailParams" used only once: possible typo at
/opt/rt2/bin/rt-mailgate line 455.
Name "RT::CorrespondAddress" used only once: possible typo at
/opt/rt2/bin/rt-mailgate line 436.
Name "RT::ParseNewMessageForTicketCcs" used only once: possible typo at
/opt/rt2/bin/rt-mailgate line 180.
Can't locate /opt/rt2/config.pm at /opt/rt2/lib/RT/Interface/Email.pm line
84.
554 5.3.0 "|/opt/rt2/bin/rt-mailgate --queue general --action correspond"...
unknown mailer error 2

I hard coded the path to config in Email.pm and now I get similar warnings,
but a new error:

Can't locate object method "new" via package "RT::Handle" at
/opt/rt2/lib/RT.pm line 13.
554 5.3.0 "|/opt/rt2/bin/rt-mailgate --queue general --action correspond"...
unknown mailer error 1

Help!

-Philip






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