[rt-users] Problem using mailgate

[Jean-Eric Cuendet]

Thanks for the tip! I works now.
It would be cool to have a reference to it in the installation help
file.

The problem is that sendmail can use a wrapper called smrsh (SendMail
Restricted Shell) to enhance security through script based aliases (like
rt-mailgate).
To let sendmail run rt-mailgate, you must symlink the executable in the
/etc/smrsh (on RH7.1 at least).
A command like:
ln -sf /opt/rt2/bin/rt-mailgate /etc/smrsh/
would do the trick.

Thanks for the help.
-jec

> -----Original Message-----
> From: Steven Coutts [mailto:work at stevencoutts.org.uk] 
> Sent: jeudi, 12. juillet 2001 14:32
> To: Jean-Eric Cuendet
> Subject: Re: [rt-users] Problem using mailgate
> 
> 
> Have a look at http://www.sendmail.org/faq/section3.html#3.34
> 
> Worked for me, now getting different error though!
> 
> 
> ----- Original Message ----- 
> From: Jean-Eric Cuendet <Jean-Eric.Cuendet at linkvest.com>
> To: <rt-users at fsck.com>
> Sent: Thursday, July 12, 2001 11:13 AM
> Subject: [rt-users] Problem using mailgate
> 
> 
> 
> Hi,
> I installed RT2.0 without any problem (except all the dependencies...
> :-) ).
> 
> Now I try to use mailgate to create new tickets by email.
> I have installed sendmail on my Linux box and sending mail to 
> local users work fine. If I put an alias:
> rt: jec
> Mail is delivered as expected to user "jec"
> 
> But if I have an alias:
> rt:             "|/opt/rt2/bin/rt-mailgate --queue general --action
> correspond" 
> An error is returned. The mail is attached. The PATH 
> "/opt/rt2/bin/rt-mailgate" is correct.
> 
> Must I modify sendmail.cf to let it accept running script 
> when receiving mails? Thanks for any help -jec
> 
> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 
> Jean-Eric Cuendet
> Linkvest SA
> Av des Baumettes 19, 1020 Renens Switzerland
> Tel +41 21 632 9043  Fax +41 21 632 9090 
> http://www.linkvest.com  E-mail: 
> jean-eric.cuendet at linkvest.com _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 
> _ _ _ _ _ _ _ _ _ _ _ 
> 
> 
> 
> 
>