[rt-users] Today's hack

Shane Landrum srl at mail.boston.com
Fri Jul 13 10:21:11 EDT 2001


On Fri, Jul 13, 2001 at 02:37:18AM -0400, Jesse Vincent (jesse at fsck.com) wrote:
> Keep in mind that this is only a hack which was the first step to the proof
> of concept for some new UI I'm working on.  
> 
> http://fsck.com/rt2/NoAuth/Yesterday.html

Mmm, shiny. My PHBs want a good way to run reports--- things like
"how long do tickets take to get resolved?" and "who solved the 
most tickets this month?". That list of "This Week in RT" is a nice 
example.

srl
-- 
Shane Landrum  (srl AT boston DOT com)  Software Engineer, boston.com                     




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