[rt-users] Performance problems

[Trevor Sky Garside]

Well, my take on it is that RT2 is designed to be capable of a heavy load,
and so it makes use of mod_perl, and Mason, which appear to be somewhat of
resource hogs.  I would bet that the problem is exclusively the RAM, because
on my P233/64MB I noticed the hard drive chunking away the whole time it was
processing the request, meaning my poor Red Hat system was killing itself on
the swap partition.  Have a quick check of pricewatch.com and you'll see
that using a bit of RAM is probably the best of any resource to waste -- RAM
is insanely cheap these days.

But this does lead to a good question for the developer:  is there any
(easy) way to knock down the system requirements on this product?  It would
be nice to toss an old system from the closet in as a ticket server, this
way I don't have to piggy-back it onto a machine already tasked with other
functions (which I hate doing because of paranoia about security).

Trevor Sky Garside
<trevor at trevorsky.com>


----- Original Message -----
From: "Manuel Linsmayer" <manuel.linsmayer at expersite.com>
To: <rt-users at lists.fsck.com>
Sent: Saturday, July 14, 2001 5:12 PM
Subject: Re: [rt-users] Performance problems


> > What kind of hardware are you running?
>
> 400 MHz CPU with 64 MB RAM.
>
> I can't believe that this isn't enough for RT2. Four seconds to process
> a request is not acceptable, not even on that old hardware.
>
> Manuel
>
> --
> Manuel Linsmayer  <manuel.linsmayer at expersite.com>
> Fingerprint  BDA6 8884 A5F3 D8D7 5D77  C183 13F8 5E16 357E 36FD
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