[rt-users] Import from 1.07 to 2.0.1 fails...

[Tasos Chronis]

Hi

Upgrade the mysql & DBI mysql modules to the latest.
It worked for me with RT 2.0.0 both on a linux box and a solaris 8 sparc 
box.

Take care
Tasos


Torsten Fellhauer wrote:

> Yes, I did - and I also run the latest import-script...
> 
> Torsten
> 
> Jesse wrote:
> 
> 
>>hrm. that's what I thought I fixed in 2.0.1.  are you sure you set your
>>'default queue' properly?
>>
>>On Fri, Jul 13, 2001 at 04:55:36PM +0200, Torsten Fellhauer wrote:
>>
>>>Hi,
>>>
>>>when I try to import the data from RT 1.0.7 to RT 2.0.1, the import
>>>script fails when starting to import the transactions...
>>>
>>>Log output:
>>>
>>>RT::User=HASH(0x752cf8)->HasQueueRight Couldn't find a queue id at
>>>/intranet/rt2/lib//RT/User.pm line 609
>>>        RT::User::HasQueueRight('RT::User=HASH(0x752cf8)', 'TicketObj',
>>>'RT::Ticket=HASH(0x7e17ec)', 'Right', 'ShowT
>>>icket') called at /intranet/rt2/lib//RT/Ticket.pm line 2803
>>>        RT::Ticket::HasRight('RT::Ticket=HASH(0x7e17ec)', 'Principal',
>>>'RT::User=HASH(0x752cf8)', 'Right', 'ShowTick
>>>et') called at /intranet/rt2/lib//RT/Ticket.pm line 2774
>>>        RT::Ticket::CurrentUserHasRight('RT::Ticket=HASH(0x7e17ec)',
>>>'ShowTicket') called at /intranet/rt2/lib//RT/T
>>>icket.pm line 2724
>>>        RT::Ticket::_Value('RT::Ticket=HASH(0x7e17ec)', 'EffectiveId')
>>>called at /usr/local/lib/perl5/site_perl/5.6.
>>>1/DBIx/SearchBuilder/Record.pm line 406
>>>
>>>DBIx::SearchBuilder::Record::AUTOLOAD('RT::Ticket=HASH(0x7e17ec)')
>>>called at /intranet/rt2/lib//RT/Ticket.pm
>>> line 91
>>>        RT::Ticket::Load('RT::Ticket=HASH(0x7e17ec)', 29) called at
>>>/intranet/rt2/lib//RT/Record.pm line 96
>>>        RT::Record::Create('id', 1, 'EffectiveId', 1, 'Queue', 7,
>>>'Owner', 2, ...) called at /intranet/rt2/lib//RT/T
>>>icket.pm line 449
>>>        RT::Ticket::Import('RT::Ticket=HASH(0x7e17ec)', 'id', 1,
>>>'Queue', 'Birkel', 'Status', 'resolved', 'Requestor
>>>', ...) called at ./import-1.0-to-2.0 line 435
>>>        main::MigrateTickets() called at ./import-1.0-to-2.0 line 72
>>>1_HasRight called without an AppliesTo object
>>>
>>>
>>>Thank you
>>>  Torsten
>>>
>>>--
>>>_________________________________________________
>>>
>>>  Dipl.-Inform.(FH) Torsten Fellhauer
>>>  iXpoint Informationssysteme GmbH
>>>  Daimlerstrasse 3
>>>  76275 Ettlingen, Germany
>>>  Phone: +49 7243 3775-0, Fax: +49 7243 3775-77
>>>  Email: Torsten.Fellhauer at ixpoint.de
>>>  WWW:   http://www.ixpoint.de
>>>_________________________________________________
>>>
>>>
>>>
>>>_______________________________________________
>>>rt-users mailing list
>>>rt-users at lists.fsck.com
>>>http://lists.fsck.com/mailman/listinfo/rt-users
>>>
>>>
>>--
>>jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
>>70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
>>
>>...realized that the entire structure of the net could be changed to be made
>>more efficient, elegant, and spontaneously make more money for everyone
>>involved. It's a marvelously simple diagram, but this form doesn't have a way
>>for me to draw it.  It'll wait.                                 -Adam Hirsch
>>
> 
> --
> _________________________________________________
> 
>   Dipl.-Inform.(FH) Torsten Fellhauer
>   iXpoint Informationssysteme GmbH
>   Daimlerstrasse 3
>   76275 Ettlingen, Germany
>   Phone: +49 7243 3775-0, Fax: +49 7243 3775-77
>   Email: Torsten.Fellhauer at ixpoint.de
>   WWW:   http://www.ixpoint.de
> _________________________________________________
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> 
> 
>