Hi When I imported the tickets from 1.0.7 I forgot to change the config.pm. Now although I 've changed config.pm the WebBaseURL I still get Ticket <URL: http://RT::WebBaseURL.not.configured:80/Ticket/....... on the e-mails/. The only place that I can see it is in Attachments table. Is there an easy way to fix this ? Take care Tasos