[rt-users] SelfServer not showing tickets
Dewet Diener
dewet at itouchlabs.com
Sun Jul 15 16:32:03 EDT 2001
I'm trying to get the SelfService thing working for unprivileged users
- but they can't see *anything* under either "Open requests" or "Closed
requests". I've created tickets using such a demo user, I've given
every ACL to Everyone, but nothing seems to enable that listing.
Entering the ticket number manually in "Goto ticket" lets them see it
fine. This behaviour is the same for a privileged superuser.
Help! :)
Dewet
--
Dewet Diener dewet at itouchlabs.com -o)
Systems Administrator iTouch Labs / \
Self-confessed geek and Linux fanatic _\_v
SYN! ..... SYN! ACK! ..... ACK!
The mating call of the internet
More information about the rt-users
mailing list