AW: [rt-users] Another problem with mailgate

[Leuchter, Lars]

yes and no, I decided to re-install the machine, I am now running RedHat 7.1
with Sendmail 8.11.2 and set
rt-mailgate softlink in /etc/smrsh, which works now.

Lars

-----Ursprüngliche Nachricht-----
Von: Robin Marshall [mailto:robin2 at staff.highway1.com.au] 
Gesendet: Mittwoch, 18. Juli 2001 11:36
An: rt-users at lists.fsck.com
Cc: Phil Homewood
Betreff: Re: [rt-users] Another problem with mailgate


Thanks Phil,

That fixed part of the problem, now I'm suffering another apparently common
problem.

I initially had sendmail 8.11.4 installed which apparently causes the
following error to occur:

The original message was received at Wed, 18 Jul 2001 15:44:26 +0800 from
staff-mail.highway1.com.au [203.32.127.95]
----- The following addresses had permanent fatal errors -----
"|/usr/local/rt2/bin/rt-mailgate --queue support --action correspond"
(reason: 2)
(expanded from: <rt at dogmatix.highway1.com.au>)

----- Transcript of session follows -----
Can't locate config.pm in @INC (@INC contains: /usr/local/rt2/etc
/usr/local/rt2/lib /usr/lib/perl5/5.6.1/i686-linux /usr/lib/perl5/5.6.1
/usr/lib/perl5/site_perl/5.6.1/i686-linux /usr/lib/perl5/site_perl/5.6.1
/usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at
/usr/local/rt2/lib/RT/Interface/Email.pm line 81.

BEGIN failed--compilation aborted at
/usr/local/rt2/lib/RT/Interface/Email.pm line 81. Compilation failed in
require at /usr/local/rt2/bin/rt-mailgate line 18. BEGIN failed--compilation
aborted at /usr/local/rt2/bin/rt-mailgate line 18. 554 5.3.0
"|/usr/local/rt2/bin/rt-mailgate --queue support --action correspond"...
unknown mailer error 2


I removed sendmail 8.11.4 and replaced it with 8.10.2, also resulting in the
same problem. I noticed that Lars Leuchter has a similar problem, have you
Lars, or anyone else found a solution?

Thanks,
Robin

----- Original Message -----
From: "Phil Homewood" <pdh at lineo.com>
To: "Robin Marshall" <robin2 at staff.highway1.com.au>
Cc: <rt-users at lists.fsck.com>
Sent: Wednesday, July 18, 2001 3:26 PM
Subject: Re: [rt-users] Another problem with mailgate


> Robin Marshall wrote:
> > ----- The following addresses had permanent fatal errors ----- 
> > "/usr/local/rt2/bin/rt-mailgate --queue support --action correspond"
> > (reason: can't create (user) output file)
> > (expanded from: <rt at dogmatix.highway1.com.au>)
>
> You're missing a pipe. Try:
>
> "|/usr/local/rt2/bin/rt-mailgate --queue support --action correspond"
>
>
>


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