[rt-users] Can't locate config.pm

[Robert Shaw]

Is config.pm setgid?

-rwxr-sr-x   1 root     rt          15825 Jul 16 16:32 rt-mailgate

Does your mail server have access to /home/rt2/etc where you have installed
the RT stuff and the config.pm file?

-Robert

SEPPSTAFF	ALL = (sepp) NOPASSWD: /usr/sepp/sbin/seppadm, /usr/sepp/sbin/wandiff, /usr/sepp/sbin/wanmove
On Wed, Jul 18, 2001 at 05:13:43PM -0700, marchuk at ee.washington.edu wrote:
> I am now getting an error when trying to send to rt. 
> It does not look like a permission problem nor a sendmail problem, I
> checked both.
> 
> Thanks.
> 
> 
> Aliases:
> rt:     |"/home/rt2/bin/rt-mailgate --queue helpdesk --action correspond"
> rt-comment:      |"/home/rt2/bin/rt-mailgate --queue helpdesk --action
> comment"
> 
> Here's the error:
> 
>    ----- The following addresses had permanent fatal errors -----
> |"/home/rt2/bin/rt-mailgate --queue helpdesk --action correspond"
>     (reason: 2)
>     (expanded from: <rt at babylon.ee.washington.edu>)
>  
>    ----- Transcript of session follows -----
> Can't locate config.pm in @INC (@INC contains: /home/rt2/etc /home/rt2/lib
> /usr/local/lib/perl5/5.6.1/i686-linux
> /usr/local/lib/perl5/5.6.1 /usr/local/lib/perl5/site_perl/5.6.1/i686-linux
> /usr/local/lib/perl5/site_perl/5.6.1
> /usr/local/lib/perl5/site_perl .) at /home/rt2/lib/RT/Interface/Email.pm
> line 81.