[rt-users] RT2 install problem.

Jeff Sumner jeffsum at us.ibm.com
Tue Jul 24 12:33:31 EDT 2001


RT::Handle uses
$perl/DBIx/SearchBuilder/Handle
for it's new method.
The only suppported database types are case sensitive Oracle Pg and mysql.
Make sure your database type is not MySQL

Jeff Sumner - jeffsum at us.ibm.com
IBM Global Services - PartnerCommerce/Servers


"Matthew Frick" <mfrick at chariot.net.au>@lists.fsck.com on 07/24/2001
02:58:06 AM

Sent by:  rt-users-admin at lists.fsck.com


To:   <rt-users at lists.fsck.com>
cc:
Subject:  [rt-users] RT2 install problem.






Apache starts up but wont serve webpage correctly.



gives...

#################################################

Internal Server Error

The server encountered an internal error or misconfiguration and was unable
to complete your request.

Please contact the server administrator, danmc at chariot.net.au and inform
them  of the time the error occurred, and anything you might have done that
may have  caused the error.

More information about this error may be available in the server error log.


Apache/1.3.20 Server at auxdev.chariot.net.au Port 80
################################################## error in log.....

Can't locate object method "new" via package "RT::Handle" at
/usr/local/rt2/lib/RT.pm line 13



system is...

linux 7.1

RT 2.0.1

Perl 5.6.1



any help would be appreciated.

Matthew Frick

mfrick at chariot.net.au







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