[rt-users] sendmail error message from RT

[Andreas Kruthoff]

I've installed RT 2.0.4, Linux and it works great.
Currently, I'm configuring and testing it on a test setup.

When I add a "comment" or a "resolved" text to a ticket, rt produces an 
error in the servers log (see below). The text is added to the ticket 
history, nevertheless.

"Reply" to a ticket works fine.


Error in /var/log/mail
----------------------

Jul 30 16:50:19 pegasus sendmail[18673]: f6UEoJa18673: from=wwwrun, 
size=1931, class=-60, nrcpts=1, 
msgid=<rt-6-47.9.11454654446068 at softwired-inc.com>, relay=wwwrun at localhost
Jul 30 16:50:19 pegasus sendmail[18673]: f6UEoJa18673: f6UEoJb18673: 
DSN: 'AdminCc of softwired-inc.com Ticket #6':;... List:; syntax illegal 
for recipient addresses
Jul 30 16:50:19 pegasus sendmail[18673]: f6UEoJb18673: to=ak, 
delay=00:00:00, xdelay=00:00:00, mailer=cyrus, pri=60100, 
relay=localhost, dsn=2.0.0, stat=Sent

The error email is as follows
-----------------------------

The original message was received at Mon, 30 Jul 2001 16:50:19 +0200
from wwwrun at localhost  ----- The following addresses had permanent fatal 
errors -----
'AdminCc of softwired-inc.com Ticket #6':;

    ----- Transcript of session follows -----
553 5.1.3 'AdminCc of softwired-inc.com Ticket #6':;... List:; syntax 
illegal for recipient addresses



Reporting-MTA: dns; pegasus.dmz.softwired.ch
Arrival-Date: Mon, 30 Jul 2001 16:50:19 +0200

Final-Recipient: RFC822; "553 List:; syntax illegal for recipient 
addresses"@pegasus.dmz.softwired.ch
Action: failed
Status: 5.1.3
Last-Attempt-Date: Mon, 30 Jul 2001 16:50:19 +0200



Return-Path: <wwwrun> Received: (from wwwrun at localhost)
	by pegasus.dmz.softwired.ch (8.11.4/8.11.4) id f6UEoJa18673;
	Mon, 30 Jul 2001 16:50:19 +0200
Date: Mon, 30 Jul 2001 16:50:19 +0200
Message-Id: <rt-6-47.9.11454654446068 at softwired-inc.com>
From: Andreas Kruthoff via RT <infra-comment at test.softwired.ch>
RT-Ticket: softwired-inc.com #6
X-Mailer: Perl5 Mail::Internet v1.33
Reply-To: infra-comment at test.softwired.ch
RT-Originator: andreas.kruthoff at softwired-inc.com
Content-Disposition: inline
Content-Type: text/plain
Subject: [softwired-inc.com #6] [Comment] Re: test
In-Reply-To: <rt-6 at softwired-inc.com>
Managed-BY: Request Tracker 2.0.4 (http://www.fsck.com/projects/rt)
Precedence: bulk
MIME-Version: 1.0
Content-Transfer-Encoding: binary
To: "'AdminCc of softwired-inc.com Ticket #6'":;
Sender: Daemon user for apache <Daemon.user.for.apache at softwired>



The "Final-Recipient:" and "Sender:" seem to be wrong but how can I 
configure this correctly??

Thanks for the help,

-andreas