[rt-users] Mod_ssl and RT2? Possibly off-topic...

[Ashley Gould]

I was just about to post this.  I'm not using mod_ssl.  This is on SuSE
7.1 with postgres backend.  Not very well built yet, first try, lots of
problems installing.  So I thought this might go away when I reinstall.



I'm getting various errors while in the web interface as a user:

As any user logging out I get a "document contained no data" error 
from Netscape.

and in httpd/error_log:
[Tue Jul 31 06:32:47 2001] [notice] child pid 4957 exit signal
Segmentation fault (11)

Usually after about 3 tries it lets me log out, but I often have to
repoint my browser back to the Index.html to get back to the login
screen.



Another error I get is when moving a ticket to another queue.  RT says
transacion failed, permission denied, but the ticket is non-the-less in
the new queue.  user has permission to create ticket in new queue.



Ashley Gould		
Technical Support	
ASL, Inc.
techsupport at aslab.com	
Support	(510)857-0057
Fax	(510)857-0010






On Tue, Jul 31, 2001 at 01:14:09PM -0500, Sanity wrote:
> Is anyone else using this setup and/or had problems with it?
> 
> We have been using RT2 with Mod_ssl/Apache for about a week now and we
> constantly get unable to find page error messages while using RT. If you
> hit back and then submit or refresh the page it usually resolves the error
> but is very annoying. As a test we switched RT2 back to a non-ssl
> setup on the same server and now we no longer receive any error messages.
> 
> Log files show SSL connections being 'lost' or 'not connected'.
> 
> System is Solaris 8 on Sparc platform Sun Netra T1.
> Apache is 1.3.19 with mod_ssl, mod_perl (static module built into apache),
> mod_php4. Everything built from scratch on that server.
> 
> System has plenty of RAM and disk and is not loaded at all.
> 
> We do not have problems with any other pages on mod_ssl just with RT2 on
> mod_ssl.
> 
> 
> 
> 
> 
> 
> 
> 
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