[rt-users] Request flow question ...

Will's Web Service WillsWeb at home.com
Wed Jun 6 15:36:20 EDT 2001


I'm new to the list and successfully setup RT last night on My RH 7 box.

Every thing is working great ... the only issue was the "sendmail" fix that 
allows piping (on the web FAQ, but not in the README) ... after applying 
this I was 100%.

Here is a newbie (workflow), request flow question ...

If I have a user sending in a request to: help at mydomain.com ... I want to 
have the request e-mail go to 3 different places, 2 admin e-mail accounts 
and a text e-mail pager.

What would be the easiest way to accomplish this? Is this a function of 
Sendmail or RT?

Kind Regards,

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