[rt-users] Permissions for creating requests in queues

Jesse jesse at fsck.com
Mon Jun 18 15:35:15 EDT 2001

What's the exact line you have in /etc/aliases for helpdesk?

On Fri, May 18, 2001 at 09:37:38AM +0800, Chris Waltham wrote:
> Hi guys,
> I've just set up RT 1.0.7 on a machine here (running sendmail), and am 
> having some trouble with people creating requests in queues. I've set 
> myself up as an administrator in both RT itself and the queue (called 
> helpdesk), and when I send an email to helpdesk at domain.name, I get this:
> There has been an error:
> There has been an error with your request:
> You don't have permission to create requests in this queue. Either you're 
> not a queue member or non-members aren't allowed to create requests in this 
> queue.
> Your message is reproduced below:
> 	bar
> -
> I've double-checked the queue, and I have "Allow non-members to create 
> requests". Anyone have any ideas? And/or require more information from me?
> cheers,
> Chris
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jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

A REAL sysadmin challenge is "resurrect five dead mailserver while so ripped
to the gills on mdma that you can't focus on any given line of text for more 
than 10 seconds continuously."
					-Nathan Mehl

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