[rt-users] Permissions for creating requests in queues

[Jesse]

What's the exact line you have in /etc/aliases for helpdesk?

On Fri, May 18, 2001 at 09:37:38AM +0800, Chris Waltham wrote:
> Hi guys,
> 
> I've just set up RT 1.0.7 on a machine here (running sendmail), and am 
> having some trouble with people creating requests in queues. I've set 
> myself up as an administrator in both RT itself and the queue (called 
> helpdesk), and when I send an email to helpdesk at domain.name, I get this:
> 
> There has been an error:
> There has been an error with your request:
> 
> You don't have permission to create requests in this queue. Either you're 
> not a queue member or non-members aren't allowed to create requests in this 
> queue.
> 
> Your message is reproduced below:
> 
> 	bar
> 
> -
> 
> I've double-checked the queue, and I have "Allow non-members to create 
> requests". Anyone have any ideas? And/or require more information from me?
> 
> cheers,
> 
> 
> Chris
> 
> 
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> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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