[rt-users] Problems with RT2

Harald Wagener hwagener at fcb-wilkens.com
Thu Jun 21 11:19:02 EDT 2001


Hello everyone,
I have problems getting the RT2 system up and running - completely that
is.

The web frontend and ticketing system work for root, but it seems all the
mail stuff is not running and I can't create users. Attached is the log of
my web actions today.

and comments are not sent to the admin ccs I set.

Configuration:

rt-1.3.99
mysql-3.23.37
perl 5.6.0 with all the needed modules

This is a SuSE 7.2 box.

We are using sendmail as mta and the appropriate entries in /etc/aliases
are:

edv: |"/opt/rt2/bin/rt-mailgate --queue edv --action correspond"
edvintern: |""/opt/rt2/bin/rt-mailgate --queue edv --action correspond"

I appreciate any advice given.

Regards,
	Harald

-- 
Harald Wagener      |                                Systemadministrator 
FCB/Wilkens GmbH    |                              Tel.:+49-40-2881-1252 
An der Alster 42    |                              Fax.:+49-40-2881-1263 
20099 Hamburg       |                         http://www.fcb-wilkens.com
-------------- next part --------------
Trying to load an email address: hwagener at hammail1.truenorth.com
RT::Ticket=HASH(0xa43ae60) ->Create called with an unknown datatype for Owner: . Defaulting to Nobody.
Trying to load an email address: root at localhost
Ticket 1 created in queue 'edv'Trying to load an email address: clorenz at hammail1.truenorth.com
Trying to load an email address: tbehle at hammail1.truenorth.com
Trying to load an email address: hwagener at hammail1.truenorth.com
Trying to load an email address: thansen at hammail1.truenorth.com
Trying to load an email address: apolter at hammail1.truenorth.com
Trying to load an email address: hwagener at hammail1.truenorth.com
Trying to load an email address: clorenz at hammail1.truenorth.com
Trying to load an email address: tbehle at hammail1.truenorth.com
RT::User=HASH(0xa5c0068) passed a bogus queue or queue object. aborting ACL checkRT::User=HASH(0xa5c0068) passed a bogus queue or queue object. aborting ACL checkRT::User=HASH(0xa5c0068) passed a bogus queue or queue object. aborting ACL checkRT::User=HASH(0xa5c0068) passed a bogus queue or queue object. aborting ACL checkRT::User=HASH(0xa5c0068) passed a bogus queue or queue object. aborting ACL checkRT::User=HASH(0xa5c0068) passed a bogus queue or queue object. aborting ACL checkRT::User=HASH(0xa5c0068) passed a bogus queue or queue object. aborting ACL checkRT::User=HASH(0xa5c0068) passed a bogus queue or queue object. aborting ACL checklimiting to 0 rows


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