[rt-users] import 1.0 to 2.0

[Tasos Chronis]

Yes and no.

What I did was :

(edit the makefile)
make dropdb (just to be sure)
make fixdeps
make install
cd <where rt2 is installed>
edit etc/config.pm
etc/import-1.0-to-2.0

capone[root]:~rt2/etc#perl -w importtciketsonly
Importing tickets...

1.args(id)=1, id=0 (the id is the return from SUPER::Create in Import)

         main::MigrateTickets() called at importtciketsonly line 69

No further errors.

If I run it again


capone[root]:~rt2/etc#perl -w importtciketsonly
Importing tickets...

1.args(id)=1, id=
RT::Ticket=HASH(0x752ea8)->Import couldn't set EffectiveId: No value 
sent to _Set!


         main::MigrateTickets() called at importtciketsonly line 69


mysql> select * from Tickets\G

*************************** 1. row ***************************
              id: 1
     EffectiveId: NULL
           Queue: 2
            Type: ticket
  IssueStatement: NULL
      Resolution: NULL
           Owner: 5
         Subject: This is a test Incident
InitialPriority: 0
   FinalPriority: 0
        Priority: 0
          Status: resolved
      TimeWorked: 0
        TimeLeft: NULL
            Told: 1970-01-01 00:00:00
          Starts: NULL
         Started: NULL
             Due: 2001-02-19 23:00:00
        Resolved: NULL
   LastUpdatedBy: 1
     LastUpdated: 2001-03-19 09:37:52
         Creator: 1
         Created: 2001-02-13 09:28:40
        Disabled: 0
1 row in set (0.00 sec)

There are about 120 tickets.


If I delete this record I get the first error.

Thanks.

Jesse wrote:

> That sounds like you tried to create some tickets in the RT2 database
> before trying the import.  You need a pristine RT2 database for the importer
> to work right.
> 
>         -j
> 
> 
> On Thu, Jun 21, 2001 at 05:19:17PM +0300, Tasos Chronis wrote:
> 
>>Hello all
>>
>>I am using version 1.07 and I am trying to import to 1.3.105
>>but I cannot import the tickets. What I get is this :
>>
>>RT::Ticket=HASH(0x751d7c)->Import couldn't set EffectiveId: No value
>>sent to _Set!
>>
>>
>>          main::MigrateTickets() called at importtciketsonly line 69
>>1.
>>
>>Perl version 5.6.1
>>Sun Solaris 8
>>latest DBIx
>>
>>Thankjs
>>Tasos
>>
>>
>>
>>_______________________________________________
>>rt-users mailing list
>>rt-users at lists.fsck.com
>>http://lists.fsck.com/mailman/listinfo/rt-users
>>
>>
>