[rt-users] scrip editing slightly broken in RT2-RC3
Jesse
jesse at fsck.com
Tue Jun 26 17:56:28 EDT 2001
Those Templates you're not seeing are system templates. you need the system-level ACL to see them.
On Tue, Jun 26, 2001 at 05:30:52PM -0400, Shane Landrum wrote:
> Just for the queue. As I understand the ACL system, this should work.
> Am I missing something?
>
> srl
>
> On Tue, Jun 26, 2001 at 05:24:48PM -0400, Jesse Vincent (jesse at fsck.com) wrote:
> > do they have that right for just the queue or globally?
> >
> >
> > On Tue, Jun 26, 2001 at 05:21:22PM -0400, Shane Landrum wrote:
> > > Actually, I have. Even so, only the "root" user can see the names of the
> > > templates on that page. My user who has ShowTemplate and ModifyTemplate
> > > permissions is having the problem. (That user also has ShowScrips and
> > > ModifyScrips).
> > >
> > > srl
> > >
> > > On Tue, Jun 26, 2001 at 05:02:17PM -0400, Jesse Vincent (jesse at fsck.com) wrote:
> > > > you haven't given the user who's trying to edit scrips 'ShowTemplate'.
> > > >
> > > > Arguably, the select box should just be empty. ;)
> > > >
> > > >
> > > > On Tue, Jun 26, 2001 at 04:51:44PM -0400, Shane Landrum wrote:
> > > > > RC3 also seems to have a bug with editing of scrips on a queue.
> > > > >
> > > > > When I added the first scrip to my queue, I saw a list of possible
> > > > > templates to attach to that scrip. Since then, the selectbox
> > > > > that gives me a choice of templates shows a bunch of records
> > > > > that are exactly the same. They all say "Global Template:"
> > > > > with no details.
> > > > >
> > > > > The display of templates attached to my scrip is also blank;
> > > > > the whole scrip says "OnCreate AutoreplyToRequestors with template".
> > > > > This can't be right.
>
> --
> Shane Landrum (srl AT boston DOT com) Software Engineer, boston.com
>
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--
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
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