[rt-users] scrip editing slightly broken in RT2-RC3

[Jesse]

http://www.helgrim.com/rtdocs/ is the beginnings of the documentation.

        -j


On Tue, Jun 26, 2001 at 06:08:37PM -0400, Shane Landrum wrote:
> Ah, fixed. Thanks for the quick response. Is there an FAQ somewhere
> to answer questions like this, so I don't have to look silly 
> too much? :)
> 
> srl
> 
> 
> 
> On Tue, Jun 26, 2001 at 05:56:28PM -0400, Jesse Vincent (jesse at fsck.com) wrote:
> > Those Templates you're not seeing are system templates. you need the system-level ACL to see them.
> > 
> > 
> > On Tue, Jun 26, 2001 at 05:30:52PM -0400, Shane Landrum wrote:
> > > Just for the queue. As I understand the ACL system, this should work.
> > > Am I missing something? 
> > > 
> > > srl
> > > 
> > > On Tue, Jun 26, 2001 at 05:24:48PM -0400, Jesse Vincent (jesse at fsck.com) wrote:
> > > > do they have that right for just the queue or globally?
> > > > 
> > > > 
> > > > On Tue, Jun 26, 2001 at 05:21:22PM -0400, Shane Landrum wrote:
> > > > > Actually, I have. Even so, only the "root" user can see the names of the 
> > > > > templates on that page. My user who has ShowTemplate and ModifyTemplate
> > > > > permissions is having the problem. (That user also has ShowScrips and 
> > > > > ModifyScrips).
> > > > > 
> > > > > srl
> > > > > 
> > > > > On Tue, Jun 26, 2001 at 05:02:17PM -0400, Jesse Vincent (jesse at fsck.com) wrote:
> > > > > > you haven't given the user who's trying to edit scrips 'ShowTemplate'.
> > > > > > 
> > > > > > Arguably, the select box should just be empty. ;)
> > > > > > 
> > > > > > 
> > > > > > On Tue, Jun 26, 2001 at 04:51:44PM -0400, Shane Landrum wrote:
> > > > > > > RC3 also seems to have a bug with editing of scrips on a queue.
> > > > > > > 
> > > > > > > When I added the first scrip to my queue, I saw a list of possible
> > > > > > > templates to attach to that scrip. Since then, the selectbox
> > > > > > > that gives me a choice of templates shows a bunch of records 
> > > > > > > that are exactly the same. They all say "Global Template:" 
> > > > > > > with no details. 
> > > > > > > 
> > > > > > > The display of templates attached to my scrip is also blank;
> > > > > > > the whole scrip says "OnCreate AutoreplyToRequestors with template".
> > > > > > > This can't be right.
> 
> -- 
> Shane Landrum  (srl AT boston DOT com)  Software Engineer, boston.com                     
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

Computer games don't affect kids; I mean if Pac-Man affected us as  
kids, we'd all be running around in darkened rooms, munching magic  
pills and listening to repetitive electronic music.
%                 
IP networks were intended to survive nuclear attack, but 12 year old 
kids with PCs were not part of the threat model.   -- mycroft