[rt-users] Question about rights

Roland von Herget rherget at xebec.de
Fri Jun 29 10:55:10 EDT 2001

Hi all,

hmm... I've another question:

Is it correct that I have to grant "ModifyTicket" to "Everyone" if I want
Users to be able reopening a ticket by sending an email ?
Granting "ModifyTicket" to "Owner" doesn't do it ?

Thanks a lot,


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