[rt-users] RT2 - List Original Message in Templates

Michael Tratz [ml-mails] mlist-mail at Esosoft.net
Fri Jun 29 16:25:45 EDT 2001


Here is what I'm trying to do:

My RT notifies the new owner of a ticket if the owner has been changed.

However I'm trying to include the original message which was sent to RT in 
the template sent to the new owner.

Basically the first transaction of the ticket.

I tried to look into the code, but I'm unable to find out which code I have 
to put into my template so that it will be displayed.

I hope somebody can help me.

Thank you for your help.


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