[rt-users] New Issue

Derek Buttineau derek at csolve.net
Fri Jun 29 17:45:34 EDT 2001

I've resolved the web page error that I was previously experiencing by using the Apache::Cookie vs CGI::Cookie as described in a previous message..

I however am now having an issue with the mailer gateway... using sendmail 8.11.3 (standard on freebsd 4.3), it doesn't seem to find the config.pm and ends up with this message:

   ----- The following addresses had permanent fatal errors -----
"|/home/rt2/bin/rt-mailgate --queue support --action correspond"
    (reason: 2)
    (expanded from: rt)

   ----- Transcript of session follows -----
Can't locate config.pm in @INC (@INC contains: /home/rt2/etc /home/rt2/lib /usr/local/lib/perl5/5.6.1/i386-freebsd /usr/local/lib/perl5/5.6.1 /usr/local/lib/perl5/site_perl/5.6.1/i386-freebsd /usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl/5.005/i386-freebsd /usr/local/lib/perl5/site_perl/5.005 /usr/local/lib/perl5/site_perl .) at /home/rt2/lib/RT/Interface/Email.pm line 81.
BEGIN failed--compilation aborted at /home/rt2/lib/RT/Interface/Email.pm line 81.
Compilation failed in require at /home/rt2/bin/rt-mailgate line 18.
BEGIN failed--compilation aborted at /home/rt2/bin/rt-mailgate line 18.
554 5.3.0 "|/home/rt2/bin/rt-mailgate --queue support --action correspond"... unknown mailer error 2

Any notions?



Derek Buttineau
Internet Systems Administrator
Compu-SOLVE Internet Services

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