[rt-users] Extending RT

[Forrest Aldrich]

Well, I haven't had time to check out RT2 yet... but I just wanted to 
inquire, as I think those things would fit very well with RT.

In particular, a database interface to document things (could be user 
definable, I suppose), like PoP installations and such (for an IT 
department who might be dealing with tickets, etc).   An application 
(sourceforge) called SICKnotes has a start on this, but it needs lots of work.


Thanks :)

_F


At 01:08 PM 3/1/2001 -0500, Jesse wrote:
>Like, oh, say, all the work that's going into RT2? yes.
>
>
>On Thu, Mar 01, 2001 at 12:59:21PM -0500, Forrest Aldrich wrote:
> > Might it be in the plans to extend RT's abilities... to that of, for
> > example, Keystone, where you have a contact database, and other options?
> >
> >
> >
> >
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> >
>
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