[rt-users] RT on a virtual server

[Kevin Golding]

I have setup rt on a virtual server and have the web based side of it working but am getting the 
following error bounced back when emailing in a request:

Could not create dir /opt/rt/transactions/2001: Permission denied
554 5.3.0 |"/opt/rt/bin/rt-mailgate Epoc correspond"... unknown mailer error 13

The transaction directory looks like this:
drwxr-x---    2 rt       admin        4096 Mar  8 17:51 transactions

And the bin directory like this:
drwxr-xr-x    2 admin    admin        4096 Mar  4 17:27 cgi
lrwxrwxrwx    1 admin    admin          24 Mar  4 17:11 rt -> /opt/rt/bin/suid_wrapper
lrwxrwxrwx    1 admin    admin          24 Mar  4 17:11 rt-mailgate -> /opt/rt/bin/suid_wrapper
lrwxrwxrwx    1 admin    admin          24 Mar  4 17:11 rtadmin -> /opt/rt/bin/suid_wrapper
-rwxr-xr-x    1 admin    admin        2084 Mar  4 17:11 rtmux.pl
-r-xr-xr-x    1 admin    admin        2166 May 10  1999 rtmux.pl.orig
lrwxrwxrwx    1 admin    admin          24 Mar  4 17:11 rtq -> /opt/rt/bin/suid_wrapper
-rwxr-xr-x    3 admin    admin       14562 Mar  4 17:11 suid_wrapper

Note that admin is my replacement for root on the virtual server. I'm sure it's a problem with the 
users/groups but can not work out what to do about it?

Also I added rt to the admin group.

Kevin Golding