[rt-users] fail to send request from web interface

Sally Guan sally at aicent.com
Mon Mar 5 19:15:21 EST 2001

I'm try to create a request from RT web gui. After input request info, when
I hit "create", I always get following error in the browser,

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable
to complete your request.

And the web server error log has following line

[Mon Mar  5 16:07:03 2001] [error] [client] Premature end of
 headers: /usr/local/rt/bin/cgi/webrt.cgi

I'm running

SunOS mgtserv01-hq 5.6 Generic_105181-23 sun4u sparc
perl, version 5.004_04 built for sun4-solaris
Apache/1.3.12 (Unix)

Please help!

Sally Guan
Aicent Inc.
408-965-5528 (voice)
408-965-5526 (fax)
sally at aicent.com

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