[rt-users] fail to send request from web interface

[Sally Guan]

I've fixed this problem by modify rt/etc/config.pm to

$mail_options = "-oi -t -o db -o em"

The default setup are not recognized by sendmail.



-----Original Message-----
From: Jesse [mailto:jesse at fsck.com]
Sent: Thursday, March 08, 2001 5:23 PM
To: Sally Guan
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] fail to send request from web interface


WWhat does your apache error log say?



On Mon, Mar 05, 2001 at 04:15:21PM -0800, Sally Guan wrote:
> I'm try to create a request from RT web gui. After input request info,
when
> I hit "create", I always get following error in the browser,
>
> "Internal Server Error
> The server encountered an internal error or misconfiguration and was
unable
> to complete your request.
> ..."
>
> And the web server error log has following line
>
> [Mon Mar  5 16:07:03 2001] [error] [client 192.168.2.15] Premature end of
> script
>  headers: /usr/local/rt/bin/cgi/webrt.cgi
>
> I'm running
>
> rt-1.0.7,
> SunOS mgtserv01-hq 5.6 Generic_105181-23 sun4u sparc
> SUNW,UltraSPARC-IIi-cEngine,
> perl, version 5.004_04 built for sun4-solaris
> Apache/1.3.12 (Unix)
>
> Please help!
>
> Sally Guan
> Aicent Inc.
> 408-965-5528 (voice)
> 408-965-5526 (fax)
> sally at aicent.com
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>

--
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
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