[rt-users] Queue Visibility Question

Anders Klint klint at gatespace.com
Thu Mar 15 02:58:19 EST 2001

Kevin Stone wrote:
>     Is it possible to limit the visibility of a particlular Queue just
> to those users that are supposed to have access.
>     Specifically my problem is that even when a user is set for
> NO-ACCESS to a particular queue he can still view
> the request header in the master list.

I thought that I had the same problem, but found out that a user
who is RT administrator gets to see all tickets, regardless of
the per-queue access control. Can that be the problem?

Anders Klint             Gatespace AB
Quality Assurance        +46 31 743 9821

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