[rt-users] limit number of request displayed & Any reports ?
Gilles-Eric Descamps
Gilles-Eric.Descamps at SiliconAccess.com
Tue May 1 15:48:32 EDT 2001
Hi,
RT 1.0.7 is very successful here, so I was wondering:
1) Is there a way to limit the number of request being displayed:
Every week, I look at the number of request closed during the week,
but the page displays everything, and it's now getting slow
as there are a lot of requests to display for the web browser.
How do you limit the number of request to be displayed ?
2) has anybody written some scripts to have statistics reports
on activity like: total number of requests resolved this week ?
"""" per owner ? """" per area ?
Average resolve time ?
Thanks,
--
Gilles-Eric DESCAMPS
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