[rt-users] Post install permission problems

EB ebrookhouse at phillips.com
Mon May 7 17:19:46 EDT 2001


After installing rt-1.0.7 I get an error any time I try to connect
via the cli or the web interface. (relevant info below) 
 This problem
is mentioned in the archives here
http://lists.fsck.com/pipermail/rt-users/2001-March/001836.html
with no resolution.
 
I gave the rt user absolute permissions in mysql just to make sure. 
but I still see this in the apache error_logs.
 
Mysql->connect(database=rt;host=localhost) failed: Access denied for
user: 'rt at loc
alhost' (Using password: YES) at /usr/local/rt/lib/rt/database.pm line
24
[connectdb] Database connect failed: Access denied for user:
'rt at localhost' (Using
 password: YES)
Compilation failed in require at /usr/local/rt/lib/rt/ui/web/auth.pm
line 9.
Compilation failed in require at /usr/local/rt/bin/rtmux.pl line 57.
[Mon May  7 17:04:48 2001] [error] [client 127.0.0.1] Premature end of
script head
ers: /usr/local/rt/bin/cgi/admin-webrt.cgi
 
I even tried opening the permissions up on the dir structure. As well as
checking
user and group level perms
.
 
 
Relevant info.
 
./bin/mysqld  Ver 3.23.37 for pc-linux-gnu on i686
erver version: Apache/1.3.19 (Unix)
Server built:   May  7 2001 15:19:54
[root at faust mysql]# /usr/local/apache/bin/httpd -l
Compiled-in modules:
  http_core.c
  mod_env.c
  mod_log_config.c
  mod_mime.c
  mod_negotiation.c
  mod_status.c
  mod_include.c
  mod_autoindex.c
  mod_dir.c
  mod_cgi.c
  mod_asis.c
  mod_imap.c
  mod_actions.c
  mod_userdir.c
  mod_alias.c
  mod_access.c
  mod_auth.c
  mod_so.c
  mod_setenvif.c
  mod_ssl.c
  mod_perl.c
  mod_dav.c
  mod_php4.c
suexec: enabled; valid wrapper /usr/local/apache/bin/suexec
 
 
./testdeps.pl -warn
Checking for DBI...found
Checking for Digest::MD5...found
Checking for CGI 2.71 ...found
Checking for CGI::Cookie 1.16 ...found
 
 
 
 
Thanks in advance.. I’ve been beating my brains out on this.
 
 
 
Edward Brookhouse
ebrookhouse at phillips.com
 
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