[rt-users] problem with install of 1.3.72

[Robert Shaw]

Hi Jesse,

I tried installing the DBD::mysql::Install which did install and properly
test the Msql-Mysql-modules. However, I still get the error. Do I need to
somehow remove/deinstall the old module or anything else to make sure it's
cleared out properly?

Here's the error again:
perl /home/rshaw/pack/rt-1.3.72-rs/etc/insertdata
RT::Handle=HASH(0xf78a8) no row id returned on row creation at /usr/pack/perl-5.6.0-jp/lib/site_perl/5.6.0/DBIx/SearchBuilder/Handle/mysql.pm line 34.
Creating system user...Could not create user

I must be doing something wrong.

Thanks,
-Robert