[rt-users] General Questions on Permissions

Thu May 17 21:28:45 EDT 2001

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     I am looking for an issue tracking system and I'm impressed with RT.

     What I can't figure out from the website is:

     1) Can I limit users to the extent that they don't know that a queue even=
      exists?  In other words,
     the list of queues that they see are a subset of the queues in the system.

Yes, users are granted rights, and you can limit the queues they have access to.

     2) I believe I saw that I could limit a user to only submitting an=
      issue/bug (not modifying).  Can
     I limit other users, by allowing them to modify but not delete?

In the 'stable' version, rt-1.0.x you can't as such, but in the development version, 1.3.x, you can.

-Feargal.

    _/_/_/ _/_/_/  _/_/_/  Feargal Reilly,
   _/       _/   _/    _/  Systems Administrator,
  _/       _/   _/_/_/_/   The Communications Interactive Agency.
 _/_/_/ _/_/_/ _/    _/    Phone: +353-86-8157621.

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     <DIV><FONT color=#000000 size=2>I am looking for an issue tracking system and 
     I'm impressed with RT.</FONT></DIV>
     <DIV><FONT color=#000000 size=2></FONT> </DIV>
     <DIV><FONT color=#000000 size=2>What I can't figure out from the website 
     is:</FONT></DIV>
     <DIV><FONT color=#000000 size=2></FONT> </DIV>
     <DIV><FONT color=#000000 size=2>1) Can I limit users to the extent that they 
     don't know that a queue even exists?  In other words,</FONT></DIV>
     <DIV><FONT size=2>the list of queues that they see are a subset of the queues in 
     the system.</FONT></DIV>
     <DIV><FONT size=2></FONT> </DIV>
     <DIV><FONT size=2>2) I believe I saw that I could limit a user to only 
     submitting an issue/bug (not modifying).  Can</FONT></DIV>
     <DIV><FONT size=2>I limit other users, by allowing them to modify but not 
     delete?</FONT></DIV>
     <DIV><FONT size=2></FONT> </DIV>
     <DIV><FONT size=2>Thanks,</FONT></DIV>
     <DIV><FONT size=2>Kris</FONT></DIV></BODY></HTML>

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