[rt-users] Problems creating replies or comments with web UI
Liu, Michael
mliu at akamai.com
Tue May 22 19:32:51 EDT 2001
Hi,
I've been having problems sending replies or adding comments through
the web UI. Using e-mail and the rt-mailgate, they work fine. But trying
to use the Reply and Comment links, they don't even seem to be recording any
transaction. So for instance, I click the Reply link, and it brings up the
Update.html page. I fill in the body, then hit the Submit button. I then
get re-directed back to the Display.html page, but there's no history of
having submitted a response. Same thing happens for comments.
I'm running RT 1.3.78, DBIx::SearchBuilder 0.33, and mysql 3.23.36.
Thanks for your help.
Michael Liu
mliu at akamai.com
Customer Care Engineer
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