[rt-users] RT2 relationships

[Jesse]

you'll wanna look at Ticket.pm, Link.pm and Links.pm.

StallDependent and OpenDependent in lib/RT/Action/ were Tobias'
early attempts to do something like what you want.

        -j


On Tue, May 22, 2001 at 10:18:40PM -0600, Wozz wrote:
> Is there a message somewhere in the archives that explains how
> relationships are implemented in RT2?  I'm looking to do relationships,
> wherein I can resolve a parent ticket, and all the children tickets
> are closed and children ticket requestors notified, or after all
> the child tickets are closed, the parent ticket closes and its
> requestor is notified.  I've been playing with the relationships, and I
> don't see that they are doing anything other than providing a visual cue as
> to related tickets.
> 
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jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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