[rt-users] RT2 mail reply issue

[Jesse]

What exact scrips have you set up? 

Is the RT install fresh or updated from a previous rev?


On Tue, May 22, 2001 at 10:45:14PM -0600, Wozz wrote:
> I've just setup the latest cvs of RT2, and I'm having an issue with mail
> being sent when I do replies.  I'm using qmail and have the sendmail
> wrapper setup (and the system's sendmail moved elsewhere).  Auto-replies
> for queues work, so RT Is able to find sendmail it would seem, but when I
> try and send a reply to anyone, the message never makes it to qmail (no
> entries in the log).  In addition, it doesn't appear that anything appears
> in the various rt logs that end up in tmp that would indicate the problem,
> at least not consistantly, there's a message that pops up occasionally, but
> it doesn't occur everytime it fails to send a message, and without
> timestamps in the logs, its hard to say whats causing it.  The messages
> are:
> 
> now requiring RT::Condition::AnyTransaction
> RT::Transaction=HASH(0x874df78): Checking condition OnCreate...
> RT::Transaction=HASH(0x874df78): Matches condition OnCreate...
> now requiring RT::Action::Autoreply
> RT::Transaction=HASH(0x874df78): Prepared AutoreplyToRequestor
> Use of uninitialized value at /usr/local/rt/lib/RT/Action/SendEmail.pm line
> 84, 
> <STDIN> chunk 14.
> Use of uninitialized value at /usr/local/rt/lib/RT/Action/SendEmail.pm line
> 86, 
> <STDIN> chunk 14.
> RT::Transaction=HASH(0x874df78): Committed AutoreplyToRequestor
> Use of uninitialized value at /usr/local/rt/lib/RT/Ticket.pm line 2431.
> Use of uninitialized value at
> /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBu
> ilder/Record/Cachable.pm line 126.
> Use of uninitialized value at /usr/local/rt/lib/RT/Ticket.pm line 310.
> Ticket 15 created in queue ''
> 
> The SendEmail action coudl be the problem, but it doesn't appear everytime
> i try and send an email.  Any thoughts?
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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