[rt-users] No replies via email

[Robert Shaw]

Apparently the email settings in the config.pm do not affect the from/reply-to
addresses for the queues. They are stored in the database under the "Basic"
settings for each queue. I just updated them to be correct, and all is well.

Sorry for the stupid question.

-Robert

Jesse - Maybe the default email addresses for the queues should default
to what is in the config.pm???


On Thu, May 24, 2001 at 09:12:37AM -0700, Robert Shaw wrote:
> On Thu, May 24, 2001 at 12:12:15AM +0000, Feargal Reilly wrote:
> > You have to set up scrips for the queue.
> > Try "OnCorrespond" "NotifyRequestor" using template "Correspondance"
> 
> Thanks! That works. However, the reply-to and from address on the email from
> WebRT are "rt at localhost" instead of what I have in config.pm:
> 
> #This is the default address that will be listed in
> #From: and Reply-To: headers of mail tracked by RT unless overridden
> #by a queue specific address
> 
> #$CorrespondAddress="RT::CorrespondAddress.not.set";
> $CorrespondAddress="rt\@arizona.mxim.com";
> 
> #$CommentAddress="RT::CommentAddress.not.set";
> $CommentAddress="rt-comment\@arizona.mxim.com";
> 
> 
> Why is this? Does anyone know how to fix that?