[rt-users] Template Tokens in v2

['Jesse']

Those are RT1 tokens. Take a look at any of the existing templates for 
RT2 to see the new format.


On Wed, May 30, 2001 at 02:14:06PM +0100, Adam Giddens wrote:
> What am i doing wrong then? I've put the below into a OnCreate template on
> v2 although it only comes back as text (does not change) and not the correct
> token info...
> 
> Jesse, any help?
> 
> ----Copy of Template----
> A new request has just been mailed to the helpdesk system. The details are
> below:
> 
> %serial_num%
> %subject%
> %req:status%
> %req:priority%
> 
> %req:date_created%
> 
> %content%
> 
> 
> -----Original Message-----
> From: Jesse [mailto:jesse at fsck.com]
> Sent: 29 May 2001 15:16
> To: Adam Giddens
> Cc: 'rt-users at lists.fsck.com'
> Subject: Re: [rt-users] Template Tokens in v2
> 
> 
> RT2 uses Text::Template and a more comprehensive set of tokens.
> As yet, there's no manual for the template stuff, but you should
> be able to crib together what you want by looking at the existing
> templates for inspiration.
> 
>         -j
> 
> 
> On Tue, May 29, 2001 at 09:15:06AM +0100, Adam Giddens wrote:
> > Hi,
> > 
> > Does anyone know if it is possible to use Template Tokens on v2 of RT??
> When
> > I use the v1 token system when setting up templates they just come back as
> > plain test rather than the correct information.
> > 
> > Can anyone help?
> > 
> > Adam
> > 
> > 
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> 
> -- 
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> 
> Linux is like a Vorlon.  It is incredibly powerful, gives terse,
> cryptic answers and has a lot of things going on in the background.
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I think co-ordinating 1000 prima donnas living all over the world will be as 
easy as herding cats..." -- Andy Tanenbaum on the linux development model, 1992