[rt-users] rt mail returned with error

Raymond Norton ray at lctn.k12.mn.us
Sat Nov 10 12:56:43 EST 2001

I made a symbolic link to /opt/rt2/bin/rt-mailgate in /etc/smrsh, but still
get the error I first submitted. Do I have to do something different to the
alias so it separates the allowed program from the queues? In the docs it
shows                   |          |
                                         ----/          |
 after the alias. Do I have to enter that in /ect/aliases? If so, do you
have to place it directly under the rt alias entry? Did I mention I'm new?:)

Thanks in advance

----- Original Message -----
From: "Brandon S. Allbery KF8NH" <allbery at ece.cmu.edu>
To: "Raymond Norton" <ray at lctn.k12.mn.us>; <rt-users at lists.fsck.com>
Sent: Saturday, November 10, 2001 11:19 AM
Subject: Re: [rt-users] rt mail returned with error

> On Saturday, November 10, 2001 10:31:57 -0600, Raymond Norton
> <ray at lctn.k12.mn.us> wrote:
> +-----
> |    ----- Transcript of session follows -----
> | smrsh: rt-mailgate.--queue.general.--action.correspond not available for
> | sendmail programs 554 5.0.0 |/opt/rt2/bin/rt-mailgate --queue general
> | --action correspond... Service unavailable
> +--->8
> It's a FAQ...
> Your sendmail uses the "sendmail restricted shell" (smrsh); it will refuse
> to deliver to programs which smrsh doesn't know about.  You need to"man
> smrsh" to find the directory containing programs smrsh will run, then make
> a symlink to rt-mailgate in that directory.
> --
> brandon s. allbery  [os/2][linux][solaris][freebsd]
allbery at kf8nh.apk.net
> system administrator   [JAPH][WAY too many hats]
allbery at ece.cmu.edu
> electrical and computer engineering
> carnegie mellon university     [linux: proof of the million monkeys
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