[rt-users] rt-mailgate error

todd.glasgow at rlxtechnologies.com todd.glasgow at rlxtechnologies.com
Wed Nov 14 08:49:04 EST 2001


mail.rocketlogix.com recieves mail, then forward onto
typhoon.rocketlogix.com.  This worked fine under rt1.07; however I upgreded
to rt 2.0.8 and i keep getting the following error.I have modified my
symlimk to /opt/rt2/etc

he original message was received at Wed, 14 Nov 2001 07:32:33 -0600
from mail.rocketlogix.com []

   ----- The following addresses had permanent fatal errors -----
"|/etc/smrsh/rt-mailgate --queue general --action correspond"
    (reason: 2)
    (expanded from: <support at typhoon.rocketlogix.com>)

   ----- Transcript of session follows -----
Can't locate config.pm in @INC (@INC contains: /opt/rt2/etc /opt/rt2/lib
/usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0
/usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0
/usr/lib/perl5/site_perl .) at /opt/rt2/lib/RT/Interface/Email.pm line 96.

BEGIN failed--compilation aborted at /opt/rt2/lib/RT/Interface/Email.pm line
Compilation failed in require at /etc/smrsh/rt-mailgate line 17.
BEGIN failed--compilation aborted at /etc/smrsh/rt-mailgate line 17.
554 5.3.0 "|/etc/smrsh/rt-mailgate --queue general --action correspond"...
unknown mailer error 2

   ----- Original message follows -----

Return-Path: <todd.glasgow at rlxtechnologies.com>
Received: from mail.rocketlogix.com (mail.rocketlogix.com [])
        by typhoon.rocketlogix.com (8.11.2/8.11.2) with ESMTP id
        for <support at typhoon.rocketlogix.com>; Wed, 14 Nov 2001 07:32:33
Received: by mail.rocketlogix.com with Internet Mail Service (5.5.2653.19)
        id <W37H6656>; Wed, 14 Nov 2001 07:43:49 -0600
Message-ID: <89059DB5E4DDD31194A700902798D6B70150A63E at mail.rocketlogix.com>
From: Todd Glasgow <todd.glasgow at rlxtechnologies.com>
To: Customer Support <support at rlxtechnologies.com>
Subject: Test
Date: Wed, 14 Nov 2001 07:43:39 -0600
MIME-Version: 1.0
X-Mailer: Internet Mail Service (5.5.2653.19)
Content-Type: text/plain


Any Ideas?

Todd Glasgow
"out of clever sayings..."

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