[rt-users] Rt getting slower

[Jesse Vincent]

Whichi database are you using? If you're using mysql, updating to the latest
DBIx::SearchBuilder in CPAN will drastically improve performance.
(perl -MCPAN -e'install DBIx::SearchBuilder')   After that, you need
to shut apache all the way down and start it up again.


On Wed, Nov 14, 2001 at 05:04:15PM +0100, Carles Amigó wrote:
> I'm using kernel 2.4.2. It's a default RedHat 7.1
> 
> I was monitoring the server, and everytime someone opens a ticket, there
> are a lot of disk accesses... The memory is ok, and the swap is not
> used...
> 
> Josh Krikke escribió:
> > 
> > It seems like a kernel memory leak, from my experience...
> > 
> > I'm running RT on an AMD 450 with 128MB, and it runs fine.  I had set up a
> > test machine (I think Pentium 200, 64MB) and it would start out ok, but then
> > crunch to a halt within a half hour.  This machine was running kernel 2.4.8.
> > The 2.4 kernel before .11 or .12 had a leaky VM; this would cause anything
> > to slow down.
> > 
> > The 450 machine is running kernel 2.2.19 and is fine.  Which version of the
> > 2.4 kernel are you using?  I would consider upgrading (or downgrading to
> > 2.2) if it is less than 2.4.12.
> > 
> > > -----Original Message-----
> > > From: rt-users-admin at lists.fsck.com
> > > [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Carles Amigo
> > > Sent: Wednesday, November 14, 2001 5:58 AM
> > > To: rt-users at lists.fsck.com
> > > Subject: [rt-users] Rt getting slower
> > >
> > >
> > > Hi,
> > >
> > > We have rt installed into a AMD Athlon 700 with 128 Ram and a Linux 2.4
> > > OS with apache, qmail and mysql running.
> > >
> > > There are 3 people working all the day with the ticketing system, and it
> > > is _very_ slow. To display a ticket it is about 30-60 seconds.
> > >
> > > What is the average time a ticket gets to display?
> > >
> > > Is there any way to speed up rt? we have about 3000 tickets into the
> > > database, some of them are spam and are as status dead. How can we
> > > delete this tickets?
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.